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Help! My gel polish is hard/clumpy inside the bottle

It’s very important to use and store your gel polish correctly. Gel polish is light-sensitive (that’s why it hardens when exposed to LED light). It will also react to sunlight or natural light if exposed for an extended period of time. If you store the product near a window or around a light source, it’s possible that it can harden inside the bottle over time.

The first time you open your bottle of LMM gel, you will find that it’s very thick (compared to regular nail polish). This is perfectly normal. Please take the following precautions to properly use and store your gel polish to ensure that you can use it for as long as possible:

  • Don't keep the bottle open for an extended period of time.
  • During the application process, open the bottle to apply the gel onto one nail. While the nail is curing, we recommend you close the bottle or at least place the cap back over the bottle to cover it. This will minimize the amount of air and light that can get inside.
  • If the bottle is open, don’t set it too close to the LED lamp, as any exposure to the LED light may affect the gel inside the bottle. It’s better to either keep the bottle closed or farther away from the lamp when the LED light is on. Never shine the LED light directly onto an open bottle.
  • Store gel polish bottles in a dark place or inside a drawer, away from windows or other light sources. Do not store it in the refrigerator. Always keep bottles at room temperature.
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