Le Mini Macaron Blog

What are the standard delivery fees and times?

We charge the following flat-rate shipping fees: USD $5 for the United States on orders under $55 USD $7 for Canada on orders under $75 USD $10 for Malaysia and Singapore on orders under $75 USD $...

What is the standard shipping policy for orders outside the US?

Orders are shipped from the United States via Access Worldwide for international and take an average of 10-20 business days for international shipments (although sometimes up to 40, depending on th...

I live on a military base. Can I still place an order?

We ship to military addresses, like FPO (Fleet Post Office) and APO (Army Post Office).  Please note the following: Shipping time may take around 21 business days or more. Once the package leaves...

A product is missing from my package, a product arrived broken, or a product is defective, what should I do?

If you find you have a defective or missing product, we will replace it for you (at our expense), if you can provide photos and video of the problem. Please contact us directly if you encounter thi...

Shipping outside the continental United States (Alaska, Hawaii, Puerto Rico and Guam)

While we currently do offer shipping to these addresses, please note the following: Shipping time may take around 21 business days or more. Once the package leaves the continental US, we cannot gu...

My package was indicated as delivered, but I have nothing in my mailbox. What should I do?

In some cases, carriers update the delivery status before delivering the package. Please wait 24 hours to see if the product will be delivered.  If you still do not receive it, please email us and ...

Why is it taking so long to receive my package?

Please check your address details carefully when you submit your order to ensure that there are no delays with your shipment. If your package is extremely delayed (as can happen sometimes with thir...

Can I modify my order (content, contact details, address, etc.)?

Please review your order carefully before confirming and submitting payment. Unfortunately, once your order is paid and you have received the order confirmation, we cannot make any cancellations or...

Can I cancel my order?

Unfortunately, once your order is paid and you have received the confirmation, our system does not allow us to make any changes or cancellations. If you do not wish to keep your order once it is r...

What is your return policy?

You have 14 days to return any purchase from the day you receive your order. Items returned must be in their original packaging and not used. We cannot consider any items that are used, incomplete,...